Our process
How we work together
A straightforward, transparent process for your dental clinic — from first enquiry through to ongoing optimisation. You always know what is happening and why — with realistic expectations set from the start.
Enquiry and scope
Audit and written priorities
Implementation
Launch and reporting
Ongoing optimisation
Step by step
The process in detail
Enquiry and scope
- Tell us your clinic website and priorities; we confirm the review scope and timing
- Goals for the next 6–12 months
- A discussion is optional; no obligation to proceed
Audit and strategy
- A no-obligation review of local visibility, website conversion and Google Ads where applicable.
- You receive a written summary of three to five priorities. We confirm scope and timing after your enquiry; a discussion is optional.
- No passwords or patient information are needed in the enquiry form
Implementation
- Set up or restructure campaigns; write and test ad copy
- Recommend landing page improvements; implement agreed CRO work within Core
- Within Core: agreed technical/local SEO fixes and conversion improvements
Launch and reporting
- Campaigns go live with careful monitoring
- Tracking validated for accuracy and useful data
- Clear monthly report plus shared dashboard access
Ongoing optimisation
- Continual testing and refinement of your campaigns
- Proactive recommendations throughout
- Review meetings aligned to your goals — monthly for Core, proactive updates for Starter

The partnership
What you can expect from us
Reporting
Clear monthly performance reports focused on new patient enquiries, cost per lead, and return on ad spend. Jargon-free, with context on what changed and why.
Communication
Responsive email and phone support throughout. Review meetings aligned to your package — monthly for Core, with proactive updates for Starter.
Access to results
Direct access to the person managing your account. A shared dashboard view so you can see performance between reports.
Realistic expectations
Honest assessment of what is achievable for your location and budget. We set clear expectations rather than overpromising.
Communication cadence and reporting depth depend on whether you chooseStarter or Core — compare our dental marketing packages.
Free dental marketing audit
A no-obligation review of local visibility, website conversion and Google Ads where applicable.You receive a written summary of three to five priorities. We confirm scope and timing after your enquiry; a discussion is optional.
We typically respond within one business day.